At Nutri77, your satisfaction is our priority. We stand behind the quality of every product we make and offer a 30-Day Money-Back Guarantee on all orders.
If you are not completely satisfied with your purchase, you may request a refund within 30 days of receiving your order. We want you to feel confident trying Nutri77 — risk free.
How to Start a Return or Refund
To begin, simply contact us at support@nutri77.com with your order number and reason for the return. We will respond promptly with next steps.
For unopened, sealed products: we offer a full product refund. We will provide return instructions if needed.
For opened products you are unsatisfied with: contact us anyway. Because supplements are consumable, we often do not require you to ship the product back — we review each case individually and aim to make it right.
Returns (when requested) should be mailed to:
There is NO restocking fee.
Refunds cover the product price. Original shipping costs are non-refundable unless the return is due to our error (a defective, damaged, or incorrect item).
Damaged or Incorrect Items
Please inspect your order upon arrival. If you receive a product that is defective, damaged, or incorrect, contact us immediately at support@nutri77.com and we will make it right with a replacement or full refund — at no cost to you.
Gift cards and final-sale items are not eligible for refund. For health and safety, we handle opened consumable products on a case-by-case basis.
Once your refund is approved, it will be issued to your original payment method within 10 business days. Your bank or credit card company may need additional time to post it. If more than 15 business days have passed since approval and you have not received your refund, contact us at support@nutri77.com.
We are here to help. Reach out any time at support@nutri77.com.
